Carrier
DONE. RIGHT. GUARANTEED.
Three powerful words that define what it means to be recognized as a Carrier® Dealer—and what you should expect from your experience as one of their customers.
DONE.
Carrier Dealers have earned their distinction—it’s not “given” to them. And it’s not about what they are, but what they’ve done and continue to do: they go to work and get the job done.
EXPERTLY.
Dealers must perform to rigorous national standards consistently and continually in order to qualify for factory endorsement. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair.
EFFICIENTLY.
Dealers send their sales representatives to Carrier University. Here, they learn to efficiently identify and recommend solutions that provide excellent comfort and value specific to your needs, while incorporating Carrier products that are energy efficient, reliable, quiet, and environmentally sound.
PROFESSIONALLY.
Dealers adhere to a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage, and fulfilling warranty obligations in a timely manner.
OVER
IN BUSINESS
WE ARE
FAMILY OWNED
WE OFFER
EMERGENCY SERVICE
OVER
HOMES SERVICED
We Take Pride
RIGHT.
Carrier Dealers take pride in doing the job right…and it’s this performance that we recognize. At Carrier Corporation, we know that how you ultimately feel (in your home and about the Carrier brand equipment) has a lot to do with the dealer’s performance. That’s why we evaluate not only how well they can take care of your home comfort system, but also how well they take care of you as a customer. You’ll benefit from work that is done…
RIGHT TECHNICALLY.
Dealers employ NATE-certified technicians who have passed a stringent set of core and specialty exams to ensure their technical competency. They also receive ongoing training specific to Carrier technology and products.
WITH THE RIGHT PARTS.
Strictly adhering to Carrier installation and service procedures, they use genuine Carrier parts whenever possible to ensure that your system performs as promised, preserving its original efficiency and sound levels.
RIGHT FOR THE ENVIRONMENT.
Dealers are also certified by the Environmental Protection Agency for proper refrigerant handling.
RIGHT BY YOU.
Committed to the utmost in integrity and professional service, Carrier Dealers actively solicit and respond to customer feedback to maintain an exemplary satisfaction score in a Carrier-approved customer satisfaction program.
GUARANTEED.
Your Carrier Dealer has met Carrier’s rigid criteria and close scrutiny for the quality of their products, knowledge and service.
We are so confident that you will be comfortable—not only with your Carrier heating and cooling products, but with your Carrier Dealer—that we back it up in writing with a 100% satisfaction guarantee.
If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, your Carrier dealer will correct the problem or remove the equipment and refund your purchase price. Ask your Dealer for a copy of the guarantee for details and limitations.
The fact that you’re either already working with—or considering working with—a Carrier Dealer says that you demand superior quality and you expect excellent service. Period.
Well, you’re in the right place, because so do we. Carrier Dealers: Done. Right. Guaranteed.
OVER
IN BUSINESS
WHY TRUST ELGIN SHEET METAL
Get Started
If you ever have a problem with your equipment, we ask that you call our Service Department as soon as you realize that you cannot solve the problem by yourself.
The sooner you call us, the greater the chance that your problem will be taken care of at a time that is convenient for you.
If you have a question about your equipment or about our preventative maintenance programs, please call us at (847)742-3486 and ask for the Service Department.
